Observation of Naturally-Occurring Leadership

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Some of my first professional experiences were with an Israeli Company called Giltek. It is a technology solution provider for the telecommunication industry. I happened to learn a lot about leadership in the professional sphere within this company, both through bad and good examples.

Elkaná Doroth was one of the first persons I met at Giltek. He is an Israeli naval engineer who got his MBA from US about 0 years ago. He speaks French, German, English, Portuguese and Italian. He has lived in six different countries, including four different regions in the world Europe, USA, Middle-East and South America.

As I mentioned, I had really bad leaders in my two years experience with Giltek, but I got the best leadership experiences from Elkaná. It is interesting that within the same corporation we may find totally different leadership styles. Some are completely inefficient and frustrating, while others are motivating and proactive.

Elkaná called me three weeks ago. He would be in Phoenix and invited me to meet him there and I promptly accepted the invitation. As I knew of my third assignment in my leadership class, I decided to pay attention to natural leadership signs at my meeting with Elkaná and use it for this assignment. I knew that it would not be hard to find something I could talk about.




I got to the restaurant just by the same time as Elkaná. We shook hands and shared a brief hug. Then, he immediately invited me to enter the place with him.

We talked for about twenty minutes on how the company is doing and what changes has happened to the industry in Brazil since I left some years ago. During our conversation, he was always very open to listen and even having a fabulous experience with the telecommunications industry, he would listen very carefully to my opinion, think on it and add value to it, which made me feel comfortable in sharing my ideas.

Elkaná was waiting for Ant�nio Carlos, who was one of his engineers and was with him in the trip. At this moment, Ant�nio arrived in the restaurant and approached us. He greeted me and got a place with us on the table.

Ant�nio had just been in meeting with one of Giltek’s main clients. At this meeting, Ant�nio was supposed to get the final acceptance implementation report signed from the client, what would mean Giltek had met all requirements. Also meant that the project was completed and payment was due. Giltek should complete every project with no restriction or dispute in order to get this document, as part of a routine.

Bellow I report a brief conversation between Elkaná and Ant�nio

Elkaná How was the meeting, Ant�nio? Are we done with the project? It is time to go on to the next phase of the project.

Ant�nio I am afraid we won’t be able to step to the next phase now. The meeting took three hours and the client insists on the problem with microwaves installations. They affirm they have ordered brand “X” when we know we had brand “Y” clearly stated in the specification plants for all radio-base installations. This may become a huge issue and all the cost of replacing the microwaves will fall into our budget. I showed them all previous specifications. I explained that the technology under both brands will attend to all their needs, both in short-run and in long-run. Also, I told them we will pay for any purchase price differences they may incur. They are inflexible. I am not sure how we may solve the problem.

Elkaná Ant�nio, after this meeting, what do you think we should do? What would you do if you had to make a decision?

Ant�nio My opinion is that they are an important client. We should not jeopardize our relationship. We may loose some money today but in the long-run we will have much to do with them.

Ekaná I appreciated his opinion.

I would cite three characteristics of Elkaná’s leadership which are apparent in this experience I had with him.

First Ability to listen and willingness to learn from other’s opinion.

He conducts a conversation in such a very intelligent way. Independent on which subject we are talking about, he will always make it interesting. Not only because he will give good insights, but also he will sincerely valorize other’s inputs and think deeply weather he have something to learn from these inputs. This leadership attitude makes me feel comfortable in expressing my ideas and sometimes find out smart reasoning I already had but never though about before. It is a two-way learning process, where both sides feel leveled up and motivated to share their minds. This may be a powerful tool within a company because it will be an incentive to creativity and innovation.

I am sure that Elkaná has much more professional and living experiences than I, but he understands he may still learn a lot if he prompts himself to do so.

Second Employee empowerment.

We can see a great since of empowerment through the way he conducted the conversation with Ant�nio. He listened to his report and finally to his opinion on the decision. This attitude shows interest by other’s leadership and trust on other’s capability to decide.

Small and simple attitudes will surely make a great difference in our leadership. They have the power to connect with people and express non verbal massages that will cause positive or negative effects that words would never do.



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